Full priced Items to be exchanged or refunded must be returned in saleable condition including original packaging with a valid receipt within 28 days from the date of purchase.

All Sale items (including discounted) are exchangeable only within 7 days of the date of purchase.

Pierced earrings including earring pendants are non-refundable and non-exchangeable for reasons of hygiene and safety, unless faulty. 

Please retain your original receipt to guarantee the manufacturing warranty on your product. This does not affect your statutory rights.